Talk:FAQ/@comment-197.32.104.221-20180418132107/@comment-3197849-20190224014714

If you are using MS Windows, then there is a possibility that the problem would be fixed by installing the latest Visual Studio Run Time Redistributable; if that does not fix the problem then chances are that you would need to reinstall MATLAB. Note that if the problem occurs even after a fresh MATLAB installation, then it is possible that your antivirus software blocked something from getting installed.

If you are using Linux, then possibly you just need to install some compatibility libraries, but you might end up having to remove some MATLAB versions of libraries. The details depend a lot on distribution being used. You might want to google your distribution name on MATLAB Answers. Note that Mathworks only officially supports a small number of Linux distributions, so if you are using something that is even just a close derivative of one of those, Mathworks might not be willing to assist you with the problem.

If you are using Mac, then the situation could involve having installed MATLAB on a second drive; or might involve MacOS's relatively new System Integrity Protection (SIP). If you are not experienced at debugging on Unix then you will probably need assistance from Mathworks to solve the problem.